Your Privacy

Eureka! is committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information. Information

We Collect & How We Use It

When you use any online form or place an order on our websites, in order to process your order we need to know the following information:

Postal address
Email address
Telephone number
Credit card details and/or Bank details

By submitting this information you consent to the use of your information in line with this Privacy Policy, as can be amended from time to time.

To process your request/purchase we gather this information. It is then used by us, our agents or subcontractors to communicate with you regarding your order and to provide you with the service expected.

For the purposes of monitoring our website usage and in order to help us better develop our service and website, we may also collect information and statistics, which may be provided to third parties for this purpose. This does not include any information that can be used to identify an individual.

Information about our group websites and any special products/services which we think may be of interest to you may be provided via Email. If you would rather not receive this information please email “NO ESHOTS” as the email subject, to sales@eurekadirect.co.uk.

We may use your purchasing trends and contact details to send you carefully selected catalogues from our group of companies. Should you wish not to receive any catalogue mailings from our group of companies please email “NO MAIL” as the email subject, to sales@eurekadirect.co.uk.

We may also provide your information to carefully selected third parties whose products or services we believe may be of interest to you. If you wish us not to disclose your information please email “NO SELL” as the email subject, to sales@eurekadirect.co.uk.

If you wish at any time to be removed from our active databases, please email “REMOVE” as the email subject, to sales@eurekadirect.co.uk and your information will be removed as soon as possible.

Cookies and Other Information Gathering Technologies

Cookies are small text files on your computer and contain identifying information used to make the link between your browser and the information you have provided to the website. This allows for example your shopping basket to be kept separate from other users and enables us to automatically complete some of the forms for you for ease of use.

This does not however give the website access to any other information, for example your email address.

Sale of Business

If our business were sold or integrated with another business, your details may be disclosed to our advisers and any prospective purchasers' advisers. They may also be passed on to the new owners of the business, in order to continue providing the service that is currently provided. The purchaser however will be required to follow the practices disclosed in this Privacy Policy or to give you at least three months notice of any proposed changes.

Updating Your Details

Should any of the information you have provided to us change, please let us know the correct details by sending an email stating “Change Details” as the email subject, to sales@eurekadirect.co.uk. Or by sending a letter to CMUK Visual Safety Ltd, Unit 5 Sterte Industrial Estate, Sterte Road, Poole, Dorset, BH15 2AF.

Changes

We may update this privacy policy from time-to-time by posting a new version on our websites. You should check this page occasionally to ensure you are happy with any changes.

We may also notify you of changes to our privacy policy by email so you may have your details removed if you do not agree with the changes.

How to Contact Eureka!

If you have any questions about this Privacy Policy or our treatment of your personal data, please write to us by email at sales@eurekadirect.co.uk or by post to CMUK Visual Safety Ltd, Unit 5 Sterte Industrial Estate, Sterte Road, Poole, Dorset, BH15 2AF.