If for any reason you are not TOTALLY SATISFIED, simply call us within 30 days on 0800 358 0085 and we will endeavour to replace your goods, offer a full refund or credit your account (does not include custom items or pharmaceuticals).×
All orders made for in stock items received before 4:30pm are dispatched the same day, with 98% being delivered the next working day. Despite our best efforts there are some parts of the UK which we cannot reach with our next day service; to see if your location requires extra days in transit please click here.×
We now offer FREE delivery on all orders within the UK mainland. For exceptions and full delivery information please click here.×
For all established businesses we are happy to offer £500 instant, interest free credit for 30 days. Helping you get the products you need, when you need them.×
Below are some of the most common questions that we receive. If your query is still not answered, please dont hesitate to contact our customer services team by either calling 0800 358 0085, emailing email@example.com or by clicking on our live chat.
RICER means Rest, Ice, Compression, Elevation, Refer.
The RICER method is used for treatment of soft tissue injuries. It is to be used immediately following the injury and throughout the healing process. The RICER treatment has been known to prevent further injury, relieve pain, reduce swelling and help the healing process.
What to do:
Check out all our products here.
The 1999 Health & Safety law poster no longer complies with HSE legislation and must be replaced. Since 5th April 2014 all work premises need to have the up-to-date 2009 Health & Safety Law poster.
Buy your Health & Safety Law Poster here.
Yes they do. Always check your first aid products sell by date; we advice to buy new first aid if they have expired.
An AED is a portable electronic device that automatically diagnoses and treats cardiac arrest through electrical therapy. The AED allows the heart to regain an effective rhythm, and can save a person from life or death. When a heart stops it will drop around 10% each minute so defibrillators are becoming increasingly popular in public spaces, schools or workplaces.
Take a look at our huge range of Defibrillators here.
Next Day Delivery is standard for stocked items on all UK orders processed before 4:30pm.
Delivery to Republic of Ireland and Channel Islands is typically 2-3 working days on stocked items. There are some items which we do not hold in stock and take a little longer to deliver, where possible we try to list these lead times on the product pages.
Yes, we have a Pharmaceutical license. Under the provisions of the Medicines Act, Pharmacy Only (P) items can only be made available to authorised persons such as Doctors and Nurses. To order Pharmaceutical products from Eureka! please email our sales team at firstname.lastname@example.org or place your order via phone at 0800 358 0085. A signature and your GMC/NMC registration number is required to process orders for Pharmaceutical products. We regret that we are unable to return Pharmaceutical items once shipped.
|Order Value excluding VAT & Carriage||Destination||Charges*|
|Any||Rep. of Ireland||£16.00|
|Any||Isle of Man||£16.00|
Prices listed exclude VAT.
At Eureka we offer a number of ‘get 1 free’ deals on our best selling consumable items. To take advantage of these offers, order using the ‘141’ or ‘342’ codes where applicable. These are complete packs, so if you order 1 of a ‘141’ code you will receive 2 units (for the price of 1), if you order 1 of a ‘342’ code, you will receive 3 units (for the price of 2).
We also offer quantity discounts on many of our products, so the more you buy, the more you save!
We accept the following payment methods via our secured website: