If for any reason you are not TOTALLY SATISFIED, simply call us within 30 days on 0800 358 0085 and we will endeavour to replace your goods, offer a full refund or credit your account (does not include custom items or pharmaceuticals).×
All orders made for in stock items received before 4pm are dispatched the same day, with 98% being delivered the next working day. Despite our best efforts there are some parts of the UK which we cannot reach with our next day service; to see if your location requires extra days in transit please click here.×
We now offer FREE delivery on all orders within the UK mainland. For exceptions and full delivery information please click here.×
For all established businesses we are happy to offer £500 instant, interest free credit for 30 days. Helping you get the products you need, when you need them.×
If you would like to receive a regular copy of our catalogue along with special offers, then simply complete the form below and your copy will be posted shortly.×
Excellent service good received next day
Always receive a superb service from you!
Website easy to use, easy to find items
The products are fine, however, they were very very over packaged.
Easy to order, very quick response time with regards to dispatching the item(s).was a bit confused that the bank verification screen did not appear requiring a personal pin for the card. unsure if that is standard or not.
A very straight forward ordering system, and goods arrived the day after order was submitted
Satisfied. although my first time of buying from eureka but would definitely recommend them to others.
Goods arrived in double quick time and very well packed
I have always dealt with cmuk for first aid supplies for our school. easy to use website, super quick delivery and overall a fantastic company to deal with.
Great customer support, excellent next day delivery. find the website easy to look around and find things really well.
The only thing i would suggest is that the orders could come as one rather than in two parts. my recent order was made as one order but was delivered in two parcels, one arrived 1 day and the other 2 days later. not a major issued, just thought it may reduce your delivery costs.
Found no fault with anything, as per usual.
Overall very happy with the website, ordering process, variety of products available, items purchased, price paid and speed of delivery. my only negative point, and i am sure this is because the technology running the website isn't clever enough and so can't do it, is that whilst i read the instructions and followed them to pick the codes to get the best offer prices, it would be much better on 3 for 2 offers if the shopping basket did this automatically rather than relying on the customer selecting the right (different) product code.
Good service provided
Ordering was easy online, delivery prompt
Very quick and efficient service thank you
Very quick delivery & great service
I found eureka while searching on line for a specific product. the website was easy to navigate, find products and place orders. delivery was prompt and accurate with clearly labelled recipient details.
Received regular emails to update on status of delivery. had order the next day. very satisfied with service.
Great service and price - thank you
Fast and efficient response to on-line orders.continue doing what you do and keep prices keen.
Great service, easy to find what i was looking for.
Fast and accurate service and delivery
The website was more than easy to navigate, find the items desired and submit the order. took only minutes and there was no hassle.
Service has always been excellent.
Very good service
None, super fast delivery.
It was very easy to place the order online, and delivery was next day. very simple process and the customer service answered my query very quickly.
Very efficient service. all the products required were in stock.
Quick and easy online ordering.... next day delivery.....what more could you want?
It would be easier if you could have the same reference numbers on the containers as on the website please. when reordering plasters i always have to search as the numbers do not match.but other than that i am very happy with the ordering process.thank you.
Very quick & efficient service
The items were dispatched quickly and arrived intact and pristine for the intended use for health and safety purposes
I was extemely pleased with my purchase , it arrived speedily, but then it should have done ups are quick but very expensive,that would be my only criticism, shipping was way too expensive ,as a purchaser i am aware of far more economical shipment companies..other than that i would reccomend your company anytime...
Very prompt service at great prices. will order again.
Excellent service, fast delivery and easy ordering
Website easy to use and delivery next day
Easy to order from. first class delivery able to track your order meant there was no hanging around waiting for your delivery.
Easy use of internet ordering.prompt delivery.very good service.
Fast efficient service, excellent woudl definately recommend to others
From ordering to receiving our order (in one day!!!) the service provided was excellent. a very nice touch was the box of biscuits - very welcome after a stressful day. thanks
As described, prompt delivery.
No problemsinternet ordering was simple and quickdelivery was made within 24 hoursfantastic overall service
Very fast delivery
Very easy website to use for orders, very fast service with the delivery
Fast dispatch.. product as described.
Website easy to use and the goods arrive 48 hours later. excellent.
Totally satisfied with the quick fast and reliable service received. would definitely recommend to others.
It was only the second time i have used the site, and i was able to find the products i wanted quickly, plus the information was clear. i would recommend.
Very easy and efficient
Excellent service arrived next day
Excellent customer service and speedy delivery
New website is very good. it's easy to follow and quick and easy to find what you are looking for. good large pictures of product packaging, although for me i would have liked to have seen the products individually e.g. the fabric plasters, to see the size and shape of the pads and the material/look of the adhesive part, like you have done with the wipes (we can be quite fussy about plasters, some can be very sticky and a bit more difficult to apply). also, (i don't know if you already do this) maybe do a deal like the 'buy 2 get 1 free' on assorted plasters and normal fabric plasters or cleansing wipes and plasters, like a mix and match deal (we use wipes and plasters the most).
Range of stock is excellent, delivery is excellent, cutomer service is always great.the one thing that puts us off ordering a small amount of items is the high delivery cost.
Very easy ordering and very prompt delivery thanks!
Fully satisfied - easy to order and very quick at delivery.
I think the service was excellent because as a first time user i was not subjected to a hundred and one questions before my order was accepted. the goods were delivered in 48 hours.
Very pleae with all aspects of the order, from ordering online to the promp delivery. would most certainly use the service again.
Excellent fast service, ordered online one day, delivered the next day
One of the items i ordered arrived with the packaging not sealed.
I would recommend you to others. the order porcess was very easy via the website. just had to key in item is search box and follow on from there. all offers were also clearly marked. trouble is - i spent too mcuh!! so much choice!!
Initial ambiguity cleared up efficiently
Easy website to navigate and prompt delivery
Very quick and efficient service provided.
Easy to use website, easy ordering, quick delivery.
Delivered next day by royal mail, so please keep sending through post as sure easy to receive parcels if not at home, as they have local office's to be able to collect from instead of trying to find out where to go to get parcels which are most case's are mile's away with these other delivery firms who also will in most case's just leave parcel's on door steps!!! spot the problem there.
Very easy site to order from and fast delivery. also get a box of chocolate biscuits. thank you
The service is great and delivery is very quick, however i did have difficulty when placing the order on line, some codes from the catalogue where not accepted and when placing certain codes items it would show a completely different item.i felt that it was very time consuming and was not user friendly.
Very efficient and easy to acces website .
I would recommenmd your site to others as it was smooth and painless
Fast delivery and easy to use web ordering. would recommend.
Fast efficient service, very satisfied.ordering service easy to use.
Always delivered really quickly, and excellent after-sales service.
I have sued this company a few time sand their service is very prompt.
No complications in ordering and delivery without delay. thank you.
By identifying what products come direct form suppliers and not delivered within 24 hours.i recently placed and paid for an order on line before 4pm, expecting the item to be delivered to my son's home the next day (my son has learning difficulties and i had told him a parcel was being delivered) it had not arrived by 2pm and he was very anxious. i rang to enquire when it would be delivered and was told by a nice man that unfortunately this item was not on next day delivery, and would come direct form the suppliers within 4 weeks. the man on the phone apologised and said i should have been told about this was the case and he would look into it for me. i explained no where on the website did it say that this item was not part of the next 24 hour delivery.
Been a catalogue customer for many years, customer services has always been very helpful.
Fast delivery and i got what i wanted
Great fast service.
Yes i was very please with the online service, it was easier than i had thought. order came promptly, so yes i would recommend you to others.
Well satisfied.yes - would recommend.
The whole process frm choosing products, ordering, delivery to paying is excellent! products are relevant top our needs and of high quality.thank you
All orders have been dealt with efficiently and promptly, no hesitation at all in recommending this company
Completely satisfied with service - quick delivery as always.
Easy to order and delivery is always very fast
As usual; the service that eureka offer has been swift, as described & cost effectivee.
None kep doing what you are doing!
Very fast delivery, easy website ordering. very happy with the service and quality of goods
Satisfied with ordering procedure and would recommend to others
A first class service. the product was just as described and the speed of delivery (next day) excellent. i am a first time user but this will definitely not be the last time.
Site was easy to navigate and i found what i needed.
Delivery was prompt. product was good. happy with service on those bases, so would recommend. however, i'm unhappy that i'm now getting eureka catalogues regularly through the post - it was easy to unsubscribe from the email subscriptions, but is less clear how to stop these postal mailings and i don't feel i should have to go to so much hassle to stop them when i never wanted them - my order with eureka was a one-off, and i'm unlikely to need to order from them again. resolve this issue, and i'd be more likely to recommend eureka to others.
Reliable and quick service, would definitely recommend to others.