If for any reason you are not TOTALLY SATISFIED, simply call us within 30 days on 0800 358 0085 and we will endeavour to replace your goods, offer a full refund or credit your account (does not include custom items or pharmaceuticals).×
All orders made for in stock items received before 4pm are dispatched the same day, with 98% being delivered the next working day. Despite our best efforts there are some parts of the UK which we cannot reach with our next day service; to see if your location requires extra days in transit please click here.×
For a limited time only we are offering FREE delivery on all orders within the UK mainland. For exceptions and full delivery infomation please click here.×
For all established businesses we are happy to offer £500 instant, interest free credit for 30 days. Helping you get the products you need, when you need them.×
If you would like to receive a regular copy of our catalogue along with special offers, then simply complete the form below and your copy will be posted shortly.×
Thank you for visiting our websites and choosing to purchase from CMUK Ltd. We respect our customer’s privacy when using and ordering from our websites and hold the trust of our customers in the highest regard.
This Policy details how and when we collect personal data, the type of data we collect, how this data is used and how you can control the use of your data by CMUK Ltd.
To provide the highest levels of customer service and process orders efficiently, we retain certain personal and company information when you place an order with us. This includes but is not limited to the following:
We will primarily use your data to:
It is also necessary to share data including Payment Address and Payment Details with reputable and secure third party banking providers including Paypal in order to verify and authorise payment when placing an order. All third parties we use to process payments are under strict obligation to ensure your personal information is kept secure and private.
All Personal Data is stored on secure servers employing extensive security measures to ensure it remains fully protected at all times. All servers used for data storage are also physically secured and provided by reputable companies that meet the highest standards of security.
We do not store any payment card information on any of our own servers.
We respect your privacy and as such we will not share your personal details to any company outside of the CMUK Ltd group of companies for the purposes of marketing. Unless you have expressly requested not to receive marketing or promotional material from CMUK Ltd, we may send you relevant offers and details of promotions relating to your purchase history using the personal data we have collected. In order to do this we may contact you in a number of ways including (but not limited to) post, email and telephone.
You have full control over your data and how it is used by CMUK Ltd.
To remove your data from Postal marketing:
Email our Customer Services Team at firstname.lastname@example.org with “NO MAIL” as the email subject
To remove your data from email marketing:
Follow the “unsubscribe” link contained within all communications from CMUK Ltd
Email our Customer Services Team at email@example.com with “NO ESHOTS” as the email subject
To remove your Data from Telephone marketing:
Email our Customer Services Team at firstname.lastname@example.org with “NO PHONE” as the email subject
To remove your Data from All marketing activity:
Email our Customer Services Team at email@example.com with “REMOVE” as the email subject
Should any of the information you have provided to us change, please let us know the correct details by sending an email stating "Change Details" as the email subject, to firstname.lastname@example.org. Or by sending a letter to Eureka, Unit 5, 145 Sterte Road, Poole, Dorset, BH15 2AF.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
No personal information is stored in the cookie that is issued by the site. The value stored in the cookie is an anonymous identifier, which is not linked to any other personal information you may give us during your visit. If you do not wish to receive these cookies you can easily and safely disable them in your browser, though doing so may affect the functionality of CMUK websites.